Tuesday, January 25, 2011
Life Sustaining Organizations as Talent Magnets
There are many creative centers in the United States. Take Greenville, North Carolina, for example, a city of about 85,000 people, named one of the nation’s “100 Best Communities for Young People” by America’s Promise Alliance.
Greenville doesn't get a huge amount of press, but it is home to East Carolina University and the site of an excellent medical school, with specialists like Dr. W. Randolph Chitwood, who performed the first mitral valve repair surgery in the United States in 2000. This far off corner of North Carolina that you probably never heard of is one of the best places in the world to learn robotic surgery.
Our point: While 47% of the US population presently believe that China is the world's largest economy, there is still a tremendous window of opportunity for the planet's leading democracy to demonstrate the competitive vitality of its more open system.
Unfortunately, there are many ways in which the United States is squandering its key advantages in the competition to nurture creative hot spots. Its children have not learned the fundamentals of science, for example, and this is clearly a weakness to the country's prospects for continued influence as the 21st century unfolds.
A problem in the present doesn't foreclose the prospects of improvements in the future. In fact, the recognition of a short-coming can incentavize needed change. Will it in this instance? U.S. scores in science have been lousy for quite a while; so, that's not a good sign. But, it could change. The future of science education and the importance of scientific understanding to educators in the public school systems is uncertain.
It's a Critical Uncertainty.
In our book, Life Sustaining Organizations–A Design Guide, we show how anticipatory leaders can play an essential role in energizing organizations and societies by exploring alternative futures. They do this by asking big questions to which there are a lot of legitimate answers, each one of which can lead to a different kind of future. "What role will science play in the United States in 2025?" is an example of that sort of question.
Ideally, a set of these questions are looked at simultaneously, like looking at several striations of soil to understand what might grow.
For example, we think that the future of women's rights and political power is a world-wide critical uncertainty. It's up for grabs and, as others have noted, it's a fundamentally important political, economic and moral issue of our era. Art of the Future as an entity is four-square in support of women's rights on a planetary basis. That and $3.50 will buy you a latte at Starbucks. The rights of women are certainly not guaranteed in a global context where women own less than 5% of the planet's assets.
The power of women is interacting with many, if not all, dynamics on the planetary stage. So, what happens with women is going to have a big impact on what happens with science education. Women are key to creative hot spots. The organizations and the societies that have no problem with that have an advantage over those that do not. That doesn't mean that they're going to come out on top, it just means that we think they've got a head start.
The future will not look like the past. The slope of change is dramatically accelerating everywhere. Thoughtful observers like Ian Morris anticipate that the level of social development that will occur in the next 100 years will equal that which humanity achieved in the last 15,000 years... if we don't kill ourselves first.
As a species, we may be reaching lift off velocity, moving through an opening that will make the present seem like a very distant past...and, then again, maybe not. Anticipatory leadership entails helping us explore where we are and what that means for where we might be going. It is the catalyst for insight and learning. It requires a willingness to take a real risk.
Wednesday, January 12, 2011
We are pleased to announce...

Life Sustaining Organization–A Design Guide
What is a Life Sustaining Organization?
* An organization that looks at the members of its system-whether they are formally employed or informally connected-as agents of the whole
* An organization that cares about its overall well-being, the health of its human representatives, and the vitality of nature in general
* Talented, creative people want to work in organizations that will care about them and the natural environment
* The competition for curious, conceptually agile, life-positive human resources may become incredibly intense in the decade ahead
* To support your efforts to be a workplace that fulfills your highest aspirations
* To increase the odds for the survival of human species in an era of discontinuity
Structural Dynamics is an approach to considering the future that doesn't claim to know what's coming but can help us identify what we need to be thinking about. It does this by identifying critical uncertainties that could go in any direction, and, by doing so, set the future on a course.
A critical uncertainty is something that is very important, but whose direction is not clear. As Esher's print of Night and Day© demonstrates, where things are headed is dynamic: the same set of factors and forces can interact toward starkly different, even if related and symmetrical, outcomes. In our work, we look for forces that everyone sees as fundamental to the well-being of their organization or to the situation of interest but around which there is a lot of disagreement or confusion.
Understand the nature of your critical uncertainties to set an path for organizational adventure and achievement. Miss them and court failure and worse.

* Self-assessment instruments to help you understand where your organization stands at present as a life-sustaining organization
* A discussion of how Anticipatory Leaders develop and practice powerful skills as Integrators, Futurists and Strategists
* An exploration of the Scenario Game Board© at the heart of Structural Dynamics that demonstrates how to use combine systems thinking with archetypal scenarios to strengthen your organization's strategic capabilities Game Board

The Authors
Michael Sales and Anika Savage founded Art of the Future five years ago to support organizational vitality. Anika is an architect, corporate strategist and consultant with wide ranging experience in technology and finance. Michael is a leadership trainer and strategy consultant who has worked across a wide variety of economic sectors. Life Sustaining Organizations represents the culmination of their individual and collective study of organizations over an extensive range of experiences.
Wednesday, December 30, 2009
Critical Uncertainties: Pivot Points for the Future
Structural Dynamics is an approach to considering the future that doesn't claim to know what's coming but can help us identify what we need to be thinking about. It does this by identifying critical uncertainties that could go in any direction, and, by doing so, set the future on a course.
A critical uncertainty is something that is very important, but whose direction is not clear. As this Escher print of Night and Day demonstrates, where things are headed is dynamic: the same set of factors and forces can interact toward starkly different, even if related
Through a process that involves scanning, discussion and voting, each organization arrives at its own conclusions regarding its particular critical uncertainties. We would expect the uncertainties of the utility industry to be different than those faced by a professional nursing association, for example (although we have found commonalities in exploring the question!).
Ron Heifetz and others have pointed out the powerful learning opportunities that come from probing the thinking and worldviews of people, groups and institutions who hold strong conflicting views and, yet, have a degree of respect for each other. The process that leads up to the identification of critical uncertainty legitimates these diverse perspectives, so it is an excellent way for leaders to facilitate strategic conversations that generate organizational and social movement.
Typically, an organization or a community will confront a number of these critical uncertainties simultaneously. Discovering them and exploring their interactions is a way of developing very rich scenarios of possible futures. This allows the building powerful organizational and community strategies. Critical uncertainties are like fulcrums, and the organization that sees where the leverage points are is in a position to take advantage of its insight and foresight to attract and hold the key talent it needs to thrive in whatever future unfolds.
There are a number of macro critical uncertainties that all human systems face, and knowing what these are is a way of considering the dynamics of the world system as a whole. Much hangs in the balance on the spinning of these particular wheels.
Here are some that we've been thinking about:
- The rights and power of women worldwide
- The impact of climate change
- The mix of public and private power
- The internationalization of law
- The level and type of educational achievement
- The city as a strategic entity
- The reliability of food and water supply
- The availability of raw materials
- The introduction of robotics and artificial intelligence into everyday living
Let's explore a couple of these briefly to see why they qualify as critical uncertainties out book:
The power and rights of women: Many educated people in the
However, the forces opposing the equality and power of women start at birth. Multiple studies demonstrate that the preference for male children is virtually universal. In India, a special "ladies train" has been created for women administrative workers to provide them with protection from the harassment they experience when commuting with male passengers, but men still get on the women's train and berate them. In
Seen from the perspective of these data, the expansion of women's rights do not appear to be guaranteed in any respect. In fact, a female colleague of ours wonders if the last decade hasn't seen the zenith of the power of women, and whether ten years from now we might not see a much more rigid set of conditions than we do at present. Misogyny and traditional views on the role of women are alive and very well, thank you!
So, there is a powerful dynamic tension between these expansive and contracting forces. Whatever way the story works out, the condition of women's right is and will have incredible impact on all work organizations. How a particular organization positions itself vis-a-vis this tectonic tension and how it makes its stance clear will have a major impact on its attractiveness to women and the role that women will play in shaping its future.
The city as a strategic entity: While we haven't seen him in a long time, Jeb

In other words, Jeb is a member of the professional urban planning and development community, which has long sought to influence cities to be rational entities pursuing the best interests of a maximal number of its citizens. And, of late, very powerful technologies, such as the Smarter Cities initiatives at IBM, are being brought to bear on the conditions of large metropolitan areas in ways that seem to be full of hope for improvement in the functioning of urban life. When one sees crime in New York City falling to levels not seen in forty years, there is reason to believe that the quality of urban life might be moving toward a positive tipping point.
According the United Nations, 60+% of the world's population is now living in cities, including 19 cities with more than 10,000,000 inhabitants. Furthermore, the UN asserts that 100% of the world's population is linked in to urban life, so that's about as critical as any critical uncertainty is going to get! The status of cities is key to the life-sustaining quality of the millions of organizations that reside within them and depend upon them.
So, what is going to happen with cities? Again, the crystal is murky: Global interconnectivity, the press of common problems and an onslaught of new thinking could usher in a new, much more strategically-focused era; on the other hand, long-standing animosities, the sheer weight of a seemingly endless number of problems, the press of other concerns could take the city deeper into the pit of dysfunctionality. The future of cities is very important, but it's absolutely not predetermined.
We believe that this kind of analysis could be applied to each of nine domains listed above (and probably more). The organization and the leaders who are seeing and using "big picture" forces such as these to build their strategy, in general, and their work environment strategies, in particular, will be way out in front of those who assume that tomorrow will be like yesterday or that whatever comes along will be manageable through the existing repertoire of behaviors and mental models.
Saturday, December 5, 2009
A Visit to the Kennedy Space Center
The entire visit was quite awe-inspiring. Here are a few of the incredibly powerful moments:
One, was the IMAX description of the design and construction of the International Space Station and seeing how the astronauts live on a daily basis. Wow!!!!

Second, hearing John Kennedy proclaim "We choose to go to the moon!" was a thrilling. (This video clip's dramatic music is really unnecessary; Kennedy's energy alone is sufficient.) His declaration that it is the hard things that are really worth doing is a powerful reminder of what it takes to achieve something really great, and one that is sorely needed in such a graceless age as ours is too often. Furthermore, John Kennedy may have been a man with real flaws--as many very powerful people are--but the man could really speak when he had something to say.
Third, at one point during the tour of the Apollo command center where some of the twelve astronauts (only twelve!) who actually walked on the moon remark on their

We did feel that there was a bit more of an emphasis on humanity's "destiny!" to explore space than we feel. It is probably true that humanity is innately adventurous and thrills at exploration. We want to know what's "out there," and, increasingly, many of us want to know what's going on inside of us as well. But, it may be that realizing the real potential of this planet, e.g., simply addressing poverty, would be a sufficiently gripping process of discovery for many of us. We've gone to the Moon, and we will probably go beyond it, but we still face a daunting set of challenges right here on Earth.
Friday, December 4, 2009
A book in progress on Life Sustaining Organizations
We're writing this book because we've both had really excellent working experiences and we've both had and observed many work environments that were deeply unsatisfying. A wide range of factors that contribute to the quality of an organization's life sustaining qualities, including, for example: Are people encouraged to be creative? Do they get to see the effect of the efforts? Does the workplace acknowledge our needs as social animals? Is there a conscious and continuous consideration of the relationship between the organization and the natural environment.

The book lays out a way of developing life-sustaining organizational strategies by combining systems thinking with scenario planning. The graphic at right presents an overview of the process, which we call structural dynamics.
The process begins with an effort to convene the whole system for a inquiry into the forces driving

This sort of question has all sort of ramifications for whether an organization is life-positive: What environment can it design, and create that will support the vitality of its workforce? What forces will be shaping the context of the organization as the future unfolds, determining the behaviors and internal conditions that will define what it means to be life sustaining? The Discovery phase of the process develops an organizationally specific response to this sort of strategic question. Persistent poking at the driving forces affecting the organization yields a structural dynamics model, symbolized in the center of the graphic. For example, we think that the status of women, i.e., their political rights and their social status on a global basis, is a global driver of the future although we are not at all sure how it is going to work out. It's relationship to the position and condition of women is likely to be an important consideration for all organizations. It is another critical uncertainty having a powerful effect on the workforce.
Identifying and analyzing the structural dynamics of its Critical Uncertainties enables an organization to articulate a set of plausible scenarios of the future. The word plausible is very important because many scenarios, e.g., in the science fiction genre can make for great stories but it's hard to see how one might get there from here. And, the idea of a set of scenarios is also

The organizational challenge now is to Apply or Embody the strategies to the entire range of organizational action. If an organization wants to become an employer of choic

Sustaining is the phase of the strategy process in which signs, indicators and warnings are used to calibrate earlier hypotheses, e.g., the expectation that the gap in academic achievement between young men and women which has been developing in the United States will continue and become more of a world wide phenomenon. Sustaining also entails acting in ways that cement, ground and perpetuate the learning orientation that the structural dynamics process is designed to inculcate into the DNA of the organizations that use it.
We're obviously very excited about this work and the prospect that a distillation of our theory and practice may make a contribution to organizational science and to the vitality and spirit of people and their organizations.
Wednesday, December 2, 2009
Life-sustaining organizations attract and hold creative talent

Art of the Future has made a number of presentations to CoreNet, an international network of corporate real estate professionals who oversee the design and corporate deployment of millions of square feet of owned and leased buildings and land. In a recent webinar, we discussed the way in which the need to attract and retain creative talent could play out in alternative scenarios.
The proposition that organizations face critical uncertainties is one of the key ideas we work with. A critical uncertainty is a driver that is very important to the success of the organization, but whose direction is uncertain. While it is clear that creative talent is critical to the well-being of organizations, it's not certain whether particular skills will be in short supply or whether there will be such a talent glut in the future that organizations will be able to pick and choose among a galaxy of stars. We looked at a range of data that might validate either conclusion.
In many instances, there is an "official" accepted view regarding critical uncertainties: there's either going to be a shortage or a glut or some combination of the two, end of story. Other views tend to be driven under ground, deligitimized. Michael recalls vividly having purchased a Datsun in 1973 shortly before the oil embargo and driving around in his new car listening to the CEO of General Motors declare that "Americans will never buy small cars. We just aren't the sort of people who are willing to jam ourselves into one of those vehicles." This was not a person, nor a company, that wanted to hear from a guy who loved America but just didn't want to own a gas guzzler.
Of course, life doesn't actually turns out the way we'd planned or anticipated. The future may go in one direction, change course, wobble around, bee line the opposite way,

The participants in the webinar used this framework for considering the future to share their views on how the need for creative talent would play out in the future and did a little toward developing a set of the scenarios from which strategies could be built. That is, they did some anticipatory thinking about what forces, e.g., the power of women at work and in society more generally, might influence the need to attract and retain creative talent and, therefore, what sort of strategies the organization should adopt in light of those possibilities.
We believe that becoming a life-sustaining organization is a winning strategy regardless of how the future unfolds. While we have a great deal to say on this topic, essentially life-sustaining organizations are committed to their employees thriving and to the well-being of the natural environment. They want their members to feel free to bring their full range of skills and authentic selves to work. Life-sustaining organization recognize that all human systems are part of the larger living system of our planet. Having this orientation toward being a living system goes a long way toward becoming the employer of choice. If there's a talent glut, life-sustaining organizations will benefit from a demonstrated commitment to people and planet; they will attract the best of the best. If those with talent are able to name their terms, they are still much more likely to choose an organization that is used to having people like them around--one that already has a well-established reputation for working with deeply talented people--than one that is just getting used to having high autonomy creatives around for the first time.
Friday, October 2, 2009
Too Much Time Away!
The good news about this entry is that we're making headway; the bad news is that we haven't had a lot of bandwidth for blogging!
To remedy our absence from the web, we're going to try something different and more Twitteresque than what our entries have been to date, i.e., short and, hopefully, more frequent references to items of current interest. We have some concern that the graphic quality of our posts may decline, but we're willing to accept that risk for a while and hope that you will still find some relevance here to your interests.
1. The NYT continues to be one the great information bargains available, as far as we're concerned. People at this institution have spent generations thinking about how to organized huge volumes of data across a wide range of categories a
In discussing the "blogosphere" at MIT, student Cristen Chinea exclaims: “M.I.T. is the closest you can get to living in the Internet,” and Ms. Chinea reported, “IT IS SO TRUE. Love. It. So. Much.” [Emphasis added] The concept of living in the Internet strikes us as being very important. It seems to be a vivid manifestation of someone who has transcended time and place to take up full-time residency in the cyber world. Of course, this way of being is customary to millions, but, as the article indicates, the fact that so many young people are living in (as contrasted with "on") the Web, is viewed with alarm by institutions used to more rigid boundaries of who's in and who's out.
2. Youth Magnet Cities is a recent piece from the Wall Street Journal that also explores what Creative Class young people want in the way of a home town. Richard Florida, creative class sociologist, (at right) is one of the panelists who developed the metrics that led to the selection of Washington DC as the current top destination city for charged up men, women and others in their teens and twenties. Here's a list of the panelists, all of whom are probably worth knowing more about:
Steven Cochrane, managing director, Moody's Economy.com, head of the Web site's U.S. regional forecasting service and editor of its monthly Regional Financial Review.
Ross DeVol, director of regional economics, the Milken Institute, a Santa Monica, Calif., nonprofit, and researcher on technology and its impact on regional and national economies.
Richard Florida, author of "Who's Your City" and "The Rise of the Creative Class," and director of the Martin Prosperity Institute at the University of Toronto's Rotman School of Management.
Rachel Franklin, senior lecturer, public policy, at the University of Maryland; former deputy director of the Association of American Geographers, and author of a 2003 Census Bureau report on migration patterns among young, educated workers.
William Frey, demographer and senior fellow at the Metropolitan Policy Program of the Brookings Institution, Washington, D.C., and a research professor in population studies at the University of Michigan.
David Plane, professor of geography and regional development, University of Arizona, Tucson; a senior editor of the Journal of Regional Science, and researcher on age-related factors in migration.
3. The influence and freedom of women is one of the key drivers of global change to which we pay attention. There is a fairly wide-spread assumption in liberal, Western circles that the political and organizational power of women is growing, and there is a lot of data to support that view. For example, the Financial Times recently published a "definitive ranking of the world's 50 most powerful and successful female chief executives," including power houses like Areva's Anne Lauvergeon, a French woman who is responsible for a workforce of 75,000.
However, as the graphic below indicates, there are many continents where women play an infinitesimal role in private sector power, and only 3 per cent of Fortune 500 chief executives are women.
So, it is certainly not inevitable that women will achieve anything like full equality with men in the halls of power. In fact, some international conflict scenarios would result in significant reductions of the gains made by women, e.g., those that involve armed forces dominated by men. A force such as this, which is clearly important but whose exact direction cannot be known is called a "critical uncertainty."